Contact
Contact Information[edit]
If you're encountering any issues while playing or have any questions, we have several support options available to help resolve your problems quickly and efficiently.
Ticket System[edit]
If you experience any bugs or issues in-game, we encourage you to submit a ticket through our Bug Tracker. This is the best way to document the issue and get it resolved:
- Bug Tracker: Submit a Bug Report
You can describe the problem, attach screenshots if necessary, and our support team will investigate the issue promptly.
Urgent Technical Support[edit]
For any urgent issues that need immediate attention, especially those that prevent you from playing, feel free to reach out to us via Discord. Our team is available to assist you in real-time:
- Discord Support: Join the Discord Technical Support Channel
Here, you can connect with other players and staff members for quick assistance.
Exploits or Donation Issues[edit]
If your concern involves exploits or issues related to cash points, it's important to reach out directly to the server administrators. Please contact one of the following on Discord:
- Grenat: Contact directly on Discord (grenat.)
- Moto: Contact directly on Discord (Moto4298)
For faster resolution, provide as much detail as possible, including any screenshots or descriptions of the exploit or issue.
We appreciate your cooperation in keeping Divine Ragnarok Online a safe and fun environment for all players.